Teams at WorkWave

Guide customers through SaaS onboarding: configure software using best-practice playbooks, run training, manage multiple implementation projects, document progress, troubleshoot issues, and collaborate cross-functionally while leveraging AI tools to optimize workflows.

Lead global SaaS project portfolio delivering structured enterprise and higher-velocity deployments. Manage stakeholder relationships, scope billable work, build granular plans, mitigate risks, track finances, adopt AI automation, and ensure audit-ready documentation through project closure.

Lead the Deal Desk to partner with Sales, Finance, Legal, and Product on pricing, quoting, and commercial structuring. Approve complex multi-product and enterprise deals, enforce SLAs, run deal strategy cadences, maintain CPQ/pricing tools and CRM accuracy, support compliance/audits, and enable sales with templates, training, and reporting.