Teams at WeWork

Lead onsite coworking community operations, delivering hospitality and resolving member issues. Manage building standards, service requests, move-ins, move-outs, maintenance, safety compliance, and controllable costs. Support events and desk coverage while partnering with Leasing to conduct tours, increase ancillary sales, drive upgrades, and identify renewals and expansions. Use member satisfaction data and CRM tools to improve service, occupancy, retention, and financial performance.

Lead on-site coworking community operations, delivering hospitality and resolving member concerns. Manage building standards, service requests, move-ins and move-outs, safety coordination, operating costs, events, tours, renewals, upgrades, and revenue growth. Use member satisfaction data and CRM tools to improve service, occupancy, retention, and financial performance while supporting the Community and Leasing teams.

Serves as the on-site face of WeWork by managing the front desk, welcoming members and guests, supporting events, promoting services, and fostering member connections. Responsibilities also include building operations, mail and package handling, key and keycard management, policy communication, event coordination, and maintaining an organized, welcoming workspace. The role requires strong communication, customer service, multitasking, and basic computer skills.