Vynca Inc Benefits Overview

The Lead Care Manager coordinates comprehensive care for clients, advocating for their access to healthcare services, developing care plans, and ensuring communication among care teams.

Design, provision, and operate AWS infrastructure using Terraform; run and scale Kubernetes workloads with Helm; build observability, monitoring, and CI/CD automation; define SLIs/SLOs and lead incident response and postmortems; implement security and compliance (HIPAA/SOC2); participate in on-call rotation and partner with product and engineering on capacity, performance, and resilient system design.

Lead Care Manager assesses complex client needs, develops and updates care plans, connects clients to healthcare and social supports, conducts outreach and engagement, documents in EMR/CRM, advocates with providers, arranges transportation, monitors progress, and applies evidence-based practices (Motivational Interviewing, Harm Reduction, Trauma-Informed Care).