Jobs at Voya Financial

Leads the enterprise technology roadmap for Voya’s AI-native wealth management platform, aligning business strategy, product management, customer experience, and engineering execution. Drives a unified digital experience across retirement, wealth management, employee benefits, and investment management. Oversees cross-functional prioritization, AI and cloud adoption, platform integration, stakeholder alignment, governance, and business outcomes including client engagement, retention, cross-sell growth, and digital adoption.

Own the 12–18 month technology roadmap for Voya’s advisor experience, including AI copilots, proposal generation, client context, and next-best-action tools. Lead discovery, product specifications, AI evaluation, prioritization, launches, adoption measurement, and compliance coordination. Partner closely with engineering, wealth management, advisors, legal, and supervision while managing and coaching a small product team. Ensure products improve advisor capacity, client outcomes, and regulated financial-services workflows.

Owns the end-to-end customer experience strategy and multi-year roadmap for a major line of business. Translates business goals into customer-centric initiatives, prioritizes execution, embeds voice-of-customer insights, tracks CX metrics, and leads cross-functional alignment across business, technology, marketing, and operations. Presents outcomes to executives and guides CX Directors and Consultants while influencing without direct authority.

Lead business development and growth for Voya's multiple employer/pooled plan recordkeeping solutions. Serve as subject-matter expert, educate and support sales teams and intermediaries, identify prospects, present proposals, attend finalist meetings and industry conferences, influence product strategy, support implementations and onboarding, and develop marketing/collateral to expand pooled-plan adoption.

Drives discovery, strategy, and delivery of data products for Retail Wealth Management. Translates business needs into technical requirements, defines product vision and roadmaps, prioritizes backlogs, and partners with engineering, architecture, and business stakeholders. The role oversees data solution design, requirements, user stories, analytics, adoption, and value measurement while facilitating Agile planning. It also mentors junior product professionals and presents recommendations to senior leadership.

Lead the execution of digital engineering initiatives, optimizing customer onboarding, and delivering scalable digital solutions while managing teams and budgets.

Manage end-to-end release lifecycle for hardware and software across multiple application suites. Build release roadmaps, coordinate cross-functional teams, plan and run readiness and go/no-go reviews, manage risks and dependencies, document activities in the service management tool, provide metrics and reporting, ensure post-installation support and continuous improvement, and participate in CAB and release advisory meetings.

The Wealth Management Sales Manager leads financial advisors, focusing on advisor development, client experience, and asset retention while driving sales growth in a fiduciary environment.

Finance intern supporting accounting and finance operations, including account reconciliations, journal entries, daily processing, research, data collection, reporting, analysis, documentation, and special projects. The role collaborates with finance teams, assists with internal management reports, attends meetings, and provides administrative support while developing experience in a corporate financial services environment.

Paid technology internship providing exposure to enterprise systems, data management, infrastructure, digital technologies, security, networking, web technologies, and business applications. Interns may contribute across areas including enterprise architecture, corporate systems, quality and vendor management, retirement services, wealth management, and employee benefits. The role seeks students with technical coursework, analytical ability, communication skills, collaboration, and eagerness to learn.

Accounting intern supporting the financial reporting division by preparing accounting entries, financial reports, analytical reports, and work papers. The role involves collaborating with functional departments to validate financial information, documenting reporting activities, and contributing to team objectives. Candidates should be pursuing an accounting degree and be proficient in Excel and Microsoft Office. Experience with Power BI, Tableau, and AI is preferred.

The actuarial intern will perform mathematical and clerical actuarial tasks, compile and verify data, support loss and expense reserve evaluations, prepare rate filings and financial schedules, and assist with premiums, benefits, pricing, and other assigned projects.

Lead a team delivering authentication, API, and web security platforms. Drive structured intake and workflow transformation (ServiceNow), define SLAs, track delivery metrics, and partner with digital and application teams to implement secure, scalable IAM solutions (IBM Verify/ISVA, DataPower, Okta/Keycloak/PingFederate).

The Lead Financial Analyst will manage reinsurance agreements, improve processes, analyze data, and ensure compliance while guiding junior team members.