Jobs at Voya Financial

Lead the execution of digital engineering initiatives, optimizing customer onboarding, and delivering scalable digital solutions while managing teams and budgets.

Conduct primary and secondary quantitative and qualitative market research, design and program surveys, analyze data using statistical methods, synthesize insights, create visually compelling reports and presentations, recommend actions to business leaders, manage research projects and vendors, ensure data quality and compliance, and adopt emerging technologies to improve research speed and rigor.

The role manages Corporate Mid-Market MEP/PEP plans, maintains relationships with clients, resolves complex issues, and collaborates with internal teams for effective service delivery.

Conduct primary and secondary quantitative and qualitative market research, design and program surveys, analyze data (statistical testing, segmentation, MaxDiff, Discrete Choice), synthesize insights, produce executive-ready reports and presentations, manage research projects and suppliers, ensure data quality and compliance, and present recommendations to business stakeholders.

Manage Corporate Mid-Market plans, enhance client relationships, resolve issues, support supervisors, and contribute to process improvements. Ensure service alignment and assist with client retention.

Lead strategic client relationships for assigned enterprise accounts to drive revenue growth, renewals, upsells, and retention. Develop account plans, measure success metrics, collaborate cross-functionally, and act as trusted advisor to maximize product adoption and client satisfaction. Execute full sales cycle and use data-driven storytelling to secure incremental budgets and long-term partnerships.

The Disaster Recovery Specialist leads disaster recovery planning and testing, automates workflows, supports ransomware recovery, and collaborates across teams to ensure compliance and resilience.

Lead AI Product Manager who defines and executes AI product strategy and 12–18 month roadmaps for digital and wealth solutions. Runs discovery, prioritizes AI opportunities, partners with engineering, ensures regulatory compliance, and drives go-to-market and adoption while measuring business outcomes (engagement, efficiency, retirement readiness).

Provide legal counsel for financing transactions, including structured products and equity funds. Negotiate documentation and advise on legal risks and distressed investments.

Lead design, development, and deployment of production-grade AI systems (LLM apps, retrieval pipelines). Own technical direction, ensure scalability, reliability, security, and responsible AI. Drive MLOps, model evaluation, monitoring, and mentor engineers while partnering with product and business stakeholders.

Lead business development and growth for Voya's multiple employer/pooled plan recordkeeping solutions. Serve as subject-matter expert, educate and support sales teams and intermediaries, identify prospects, present proposals, attend finalist meetings and industry conferences, influence product strategy, support implementations and onboarding, and develop marketing/collateral to expand pooled-plan adoption.

Manage end-to-end release lifecycle for hardware and software across multiple application suites. Build release roadmaps, coordinate cross-functional teams, plan and run readiness and go/no-go reviews, manage risks and dependencies, document activities in the service management tool, provide metrics and reporting, ensure post-installation support and continuous improvement, and participate in CAB and release advisory meetings.

The Wealth Management Sales Manager leads financial advisors, focusing on advisor development, client experience, and asset retention while driving sales growth in a fiduciary environment.

The role involves managing and developing wealth management products and services, ensuring alignment with advisor and client needs, and collaborating across teams for implementation and product innovation.

The SVP, Chief Audit Executive leads Internal Audit and Financial Controls, ensuring the integrity of financial reporting, compliance, and effective governance, while advising executive leadership and modernizing audit practices.

Manage, retain, and grow retail IRA client relationships through outbound and inbound sales and service. Conduct needs analyses, provide retirement income and wealth planning, meet sales production goals, ensure regulatory and fiduciary compliance, and leverage Voya WealthPath/Orion tools and firm-provided leads to scale practice.

Lead design, build, and operation of production-grade AI platform services (LLM apps, RAG, agentic workflows, vector search). Establish reusable APIs, CI/CD and MLOps practices, monitoring, governance, and secure data integration with Databricks/Snowflake. Partner with risk/compliance, mentor engineering teams, and drive enterprise adoption and cost-optimized AI operations in a regulated financial services environment.

Serve as Scrum Master for Enterprise Data Management teams: facilitate Scrum ceremonies, coach Agile practices, remove impediments, enable delivery visibility, manage dependencies/risks, drive continuous improvement, partner with Product Owners and engineering leadership, and support planning and artifact maintenance (e.g., Planview, CMDB).

Provide sponsor and advisor service support for corporate bundled retirement plans via phone and shared mailbox. Act as single point of contact resolving customer inquiries, building relationships with internal and external partners, and processing defined contribution transactions using record-keeping systems.

Manage and grow assigned national employee benefits accounts through consultative strategies, marketing/enrollment support, renewal leadership, broker collaboration, claims trend analysis, and mentorship. Develop value propositions, deliver presentations, solve operational issues with peers, drive retention and profitable growth, and create opportunities for expanded lines and increased participation.