Teams at Volunteers of America of Massachusetts

Provide clinical supervision for masters-level therapists in a women's residential SUD program, conduct chart audits and utilization review, deliver training, ensure regulatory and payer compliance, participate in multidisciplinary teams, and may carry a caseload.

Manage a residential recovery program: supervise Recovery Support Specialists, oversee intake and EHR documentation, support therapeutic milieu, handle administrative and safety duties, and coordinate training and program operations.

The Office Manager oversees daily administrative operations of VOAMASS Behavioral Health Services, providing supervision and support to front desk staff, ensuring efficient workflow for client access, scheduling, referral coordination, and office management.