Teams at Vividly

Own strategic partnerships with CPG customers, driving measurable outcomes, platform adoption, user expansion, and retention. Analyze usage data and business context to identify risks and opportunities, develop success plans, lead executive and operational relationships, and advocate for customers internally. Collaborate with product, sales, marketing, and support teams while contributing to repeatable playbooks, thought leadership, and customer best practices.

Design, build, test, deploy, and troubleshoot integrations between Vividly and customer ERP, banking, and other systems. Translate accounting workflows into technical designs, define mappings and transformations, lead technical discovery, support customer UAT, document solutions, and resolve production issues. The role also develops reusable integration patterns, improves APIs and integration frameworks, and advises customers and internal teams on technical architecture and system constraints.

Own product marketing at Vividly, building the function from the ground up. Responsibilities include coordinating product release communications, customer education, go-to-market launches, sales enablement, competitive positioning, feature adoption metrics, upsell campaigns, and a structured product advocacy program. The role translates complex SaaS functionality into compelling business value for CPG finance and sales buyers while collaborating across product, customer success, sales, marketing, and revenue operations.