Jobs at Vibrant Emotional Health

Manages cross-functional 988 Suicide & Crisis Lifeline projects and SAMHSA grant deliverables. Tracks progress, risks, blockers, timelines, and requirements; develops work plans, feasibility recommendations, executive presentations, and contingency plans. Partners with internal teams, leadership, contractors, and external stakeholders to improve grant development, reporting, project management processes, and organizational outcomes.

Leads Salesforce CRM engineering for platform reliability, technical delivery, and team development. Responsibilities include supervising and mentoring CRM engineers, hands-on Salesforce configuration and Apex/LWC development, integrations, APIs, data migration, code reviews, testing, CI/CD, release management, technical documentation, production incident response, and platform optimization. The role partners with architects, product, security, data, QA, vendors, and DevSecOps while maintaining engineering standards and addressing technical debt, risks, and dependencies.

Analyzes complex program data across Family and Youth Peer Support Services, ensuring data quality, managing reporting systems, developing dashboards and performance reports, identifying trends, and delivering actionable insights. The role coordinates cross-site reporting, supports data collection and process improvement, presents findings to leadership and external stakeholders, and provides technical guidance and training to program staff.

Coordinates domestic and international travel, including itineraries, bookings, airline and hotel arrangements, event logistics, and travel policy compliance. Tracks budgets, invoices, expense reimbursements, credit card reconciliations, and reporting in partnership with Finance. Communicates with internal and external stakeholders, supports RFPs and rate negotiations, manages travel systems, and assists with conferences and events.

Supports enterprise identity and access management operations, including access controls, role-based policies, user lifecycle management, security solution configuration, monitoring, incident investigation, vulnerability assessments, audits, and access request processing. The role works with application owners and leadership to remediate vulnerabilities, maintain IAM standards and baselines, support cloud and directory technologies, and provide end-user assistance while protecting company systems and data.

Lead and scale Vibrant's data science, ML, and AI function: set strategy and governance, oversee applied research and production ML (especially NLP), ensure HIPAA-compliant deployments, partner with execs and engineering, recruit and mentor teams, and deliver measurable outcomes for crisis services and enterprise initiatives.