Teams at Velera

Supports UX research throughout the product lifecycle by assisting with usability tests, interviews, surveys, diary studies, participant recruitment, data collection, analysis, and research documentation. Collaborates with designers, product managers, and developers to translate findings into actionable recommendations. The role also involves creating personas, journey maps, and presentations while applying accessibility and inclusive design principles.

Manages enterprise relationships with assigned credit unions, serving as the primary relationship manager and strategic advisor. Develops account plans, identifies growth opportunities, promotes payment and ecommerce solutions, negotiates contracts, manages renewals and revenue, and delivers strategic business reviews. Collaborates with internal product and service teams on implementations and initiatives, maintains Salesforce records, monitors industry trends, and works to expand client portfolios and strengthen satisfaction.

A 10-week summer internship providing hands-on experience through meaningful business projects in the financial services and credit union industry. Interns collaborate with professionals and leaders, participate in development and networking sessions, and present their work at the program’s conclusion. The role seeks students with strong communication, organizational, problem-solving, adaptability, learning, and collaboration skills, plus an interest in financial services, technology, and credit unions.