University of Maryland Global Campus
Jobs at University of Maryland Global Campus
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Recently posted jobs
Edtech • Information Technology • Professional Services
Design and improve digital student experiences by conducting user research, mapping journeys, gathering requirements, validating solutions, and supporting implementation. Collaborate with stakeholders, technology teams, and partners to test, launch, and drive adoption of student-centered products using agile methods and data-informed recommendations for continuous improvement.
Edtech • Information Technology • Professional Services
Provide consultative financial counseling to learners on federal student aid, FAFSA, military and employer benefits, payment plans, and billing. Engage via high-volume inbound/outbound calls, chat, email, and SMS; document interactions in CRM; collaborate with Admissions, Financial Aid, and Success Coaches to resolve balances and support enrollment and retention.
Edtech • Information Technology • Professional Services
Lead Conversational AI Developer responsible for developing chatbots and virtual assistants, integrating AI technologies, and improving user interactions through data analysis and software development.
Edtech • Information Technology • Professional Services
The Vice President of Financial Aid will lead the financial aid programs, ensuring compliance, enhancing learner services, and developing strategies for enrollment and retention while leveraging data analytics and AI.
