Troutman Pepper Benefits Overview

The Billing Specialist prepares, edits, and distributes client invoices and prebills; manages billing adjustments, alternate rates, exemptions, approvals, and client billing information. The role processes electronic invoices, resolves billing issues, provides billing reports and statistics, responds to attorney and client inquiries, and tracks work in progress while ensuring monthly billing deadlines are met.

The Knowledge Management Attorney develops and maintains legal knowledge resources, model documents, forms, databases, and practice-area content for Insurance, Intellectual Property, Privacy, and Cyber groups. The role leads KM strategy, legal technology and AI adoption, innovation projects, training, onboarding, knowledge succession, and organizational change. It also provides legal research and practice support, tracks trends, curates attorney contributions, manages confidential information, and partners across the firm to improve operational efficiency and knowledge-sharing.

The Docketing Analyst manages domestic and international trademark docket portfolios, monitors deadlines, processes USPTO and foreign agency correspondence, maintains docket databases and electronic files, and supports IP attorneys and staff. Responsibilities include audits, mass data updates, document processing, reporting, and resolving complex docketing issues while ensuring compliance, accuracy, confidentiality, and timely workflow completion.