Teams at Tomorrow.io

Own post-onboarding customer operations: manage support tickets, escalations, account provisioning, and knowledge-base content. Serve as technical first responder—triage API and platform issues, surface vetted data to Engineering, analyze support trends, run bi-weekly cross-functional feedback, and implement AI-driven automations. Occasionally lead onboarding/training projects and travel for customer engagements.

The role involves designing AI solutions for customers, providing architectural guidance, building internal tools and workflows, and collaborating with various teams to enhance operational efficiency.

As an Enterprise Account Executive, you'll build a book of business, identify new opportunities, engage with clients, and collaborate across teams to support service quality.