Jobs at The Greater Boston Food Bank

The Senior Manager of Major Gifts manages a portfolio of 150+ donors and prospects, cultivating, soliciting, and stewarding gifts of $10,000 or more. Responsibilities include conducting donor visits and major gift solicitations, maintaining donor records and moves management tracking in Salesforce, collaborating with leadership and fundraising teams, and supporting donor events. The role requires frequent travel within Massachusetts, occasional evening and weekend work, and strong relationship-building and communication skills.

Supports fundraising operations through prospect management, donor data maintenance, gift processing, acknowledgment, stewardship, reporting, and cross-functional projects. Maintains accurate constituent records, prepares lists and materials, tracks follow-up, coordinates donor recognition, and assists with high-volume gift and matching-gift processing. The role also helps improve data quality, operational efficiency, and donor service while collaborating across Advancement teams.

Provides executive-level administrative support, supervises executive administrative staff, and serves as liaison to the Board of Directors. Coordinates board meetings, committees, schedules, governance initiatives, reports, presentations, records, budgets, vendors, and communications. Oversees corporate records and confidential information while supporting executive leadership, board members, donors, and organizational priorities.

Manages a portfolio of 250 or more donors, securing annual gifts of $1,000–$10,000 through cultivation, solicitation, stewardship, and multi-year pledges. Conducts donor visits and solicitation campaigns, maintains donor records and moves-management data in Salesforce, and collaborates with fundraising teams, leadership, volunteers, and advocates. Frequent travel within Massachusetts and occasional evening or weekend event attendance are required.

Supports special events and donor relations through event logistics, invitations, RSVP and attendance tracking, vendor coordination, donor communications, stewardship materials, Salesforce data updates, reporting, and administrative support. Partners with fundraising and advancement teams to engage donors, volunteers, and external stakeholders. The role also manages ThankView campaigns, donor recognition files, event documents, and post-event analysis while contributing to a high-quality donor experience.

Processes accounts payable invoices, expense reports, vendor payments, and reimbursements accurately and on schedule. Performs three-way invoice matching, investigates discrepancies, maintains vendor documentation, and supports accounts receivable, bank deposits, invoicing, and year-end audits. Requires strong attention to detail, accounting systems proficiency, communication skills, and the ability to manage deadlines in a hybrid office environment.

Leads technology operations, cybersecurity, enterprise applications, infrastructure, end-user services, vendors, budgets, and the technology project portfolio. Oversees reliable 24/7 systems across multiple distribution sites while modernizing integrations, reducing technical debt, strengthening business continuity, and aligning technology with data and AI initiatives. Manages technology teams and service providers, owns CAPEX and OPEX planning, and communicates technical strategy to executives and Board members.