Teams at Temporal Technologies

Serve as the frontline technical expert for Temporal’s developer community. Help customers deploy, scale, troubleshoot, and optimize Temporal in cloud-native environments. Responsibilities include resolving distributed-systems and infrastructure issues, developing observability and automation solutions, improving networking and reliability, and creating infrastructure best practices and diagnostic tools. The role requires direct engagement with developers, engineering teams, and product teams while influencing platform improvements and enhancing developer experience.

Serve as the primary customer-facing technical leader for Temporal’s Majors team in the Eastern United States. Evaluate application fit, educate prospects and customers, position Temporal against alternatives, and drive production adoption and expansion. Partner with Account Executives on account plans, advise technical decision-makers, create reusable architectures and demos, and provide guidance on application design, development, deployment, security, reliability, performance, and cost management. Travel is expected at 25–50%.

Deliver production-ready Temporal implementations for customers and partners. Co-build workflows, establish reliable deployment and scaling practices, operate Temporal Server in cloud and self-hosted environments, and define observability, incident response, and capacity-planning standards. Create reusable runbooks, templates, documentation, and training. Own complex technical delivery issues, reduce escalations, and translate field feedback into product and engineering improvements.