Teams at TeamDynamix

Manage and lead implementations of TeamDynamix ITSM and PPM tools for multiple clients, handling planning, configuration, testing, training, issue resolution, status reporting, and ensuring client satisfaction throughout project lifecycles.

Lead customer expansion and retention marketing for a B2B SaaS platform. Build and execute cross-sell, upsell, events, webinars, advocacy, and account-based campaigns; measure impact and partner with sales, product marketing, and operations to drive expansion revenue and customer advocacy.

Drive product roadmap, gather and analyze customer feedback and market research, define requirements with engineering, manage releases, document features, support launches, perform competitive research and process improvements, and support integrations and M&A activities.