Teams at Team8

Provide first-line technical support for Lumia's AI usage control platform during US West Coast hours. Troubleshoot configuration, integration, connectivity; reproduce and document bugs; manage tickets and SLAs; update knowledge base; monitor system health; escalate complex issues and relay customer feedback to Product and Engineering.

The Business Development Representative will drive growth by engaging pharmaceutical and biotech organizations, focusing on clinical trials, real-world evidence, and strategic stakeholder engagement.

The Account Manager will oversee client relationships and project delivery, ensuring growth and satisfaction while managing multiple projects in the healthcare sector.