Jobs at Tapestry - Coach and Kate Spade

Serves as a Coach brand ambassador by delivering personalized luxury retail experiences, styling customers, driving sales through upselling and clienteling, and meeting individual and team KPIs. Performs POS transactions, inventory processing, replenishment, visual merchandising, online pickup support, and stockroom organization. Builds client relationships, uses mobile and social selling tools, collaborates with teammates, and maintains flexible availability for nights, weekends, holidays, and peak retail periods.

Leads store sales, profitability, operations, customer experience, visual merchandising, inventory, staffing, and loss prevention. Recruits, coaches, and develops a high-performing team while fostering an inclusive culture. Manages scheduling, payroll, customer concerns, business planning, brand standards, and community relationships. Requires flexible availability, physical ability to handle stockroom duties, and strong retail leadership, communication, and business skills.

Supports the Store Manager in driving sales, achieving KPIs, delivering exceptional customer service, and maintaining operational excellence. Leads recruitment, onboarding, coaching, scheduling, payroll, HR processes, loss prevention, visual merchandising, and omnichannel engagement. Resolves customer issues, manages store safety and vendor relationships, and collaborates with district and corporate teams. Requires flexible availability, physical ability to lift up to 50 pounds occasionally, and at least one year of leadership experience in retail or service.

Represent Coach as a front-line sales ambassador by delivering personalized luxury retail service, building client relationships, meeting sales KPIs, and using omni-channel selling tools. Responsibilities include styling customers, cross-selling, clienteling, transaction processing, inventory handling, replenishment, visual merchandising, and maintaining organized sales and stock areas. The role requires schedule flexibility, teamwork, strong customer focus, and the ability to lift up to 50 pounds occasionally.

Serves as a Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, achieving individual and store sales goals, and using omnichannel selling tools. Responsibilities include styling, cross-selling, clienteling, transactions, inventory processing, replenishment, visual merchandising, stockroom organization, and asset protection. The role requires flexible scheduling, teamwork, strong communication, and the ability to perform physical store and stockroom duties.

Represent Coach as a front-line luxury retail ambassador by delivering personalized styling and shopping experiences, building client relationships, driving sales through recommendations and follow-up, and meeting individual and store KPIs. Operate POS and clienteling tools, process transactions, support inventory and visual merchandising, maintain sales floor and stockroom standards, and collaborate with teammates. Requires flexible scheduling, physical ability to handle merchandise, and strong customer service and communication skills.

Leads retail store operations, sales-floor execution, customer experience, team development, recruiting support, performance management, and compliance. Analyzes sales trends, drives store KPIs, implements company initiatives, mentors employees on clienteling, supports conflict resolution, and fosters an inclusive, collaborative team culture. Requires at least one year of equivalent lead-supervisor experience and the ability to perform physical sales-floor and stockroom duties, including lifting up to 50 pounds.

Supports store sales and operations by welcoming customers, operating POS, handling cash, processing shipments, replenishing merchandise, maintaining stockrooms and sales floors, supporting visual merchandising, promoting products, and following loss-prevention standards. Requires retail experience, strong customer service and communication skills, fashion awareness, basic technology proficiency, attention to detail, flexibility for busy retail schedules, and the ability to lift and maneuver merchandise.

Supports store success through customer service, POS and cash-wrap operations, shipment and stockroom processing, product replenishment, visual merchandising, sales-floor assistance, and loss-prevention compliance. The role requires maintaining an organized sales environment, promoting add-on products and gift cards, capturing customer information where permitted, and representing the Coach brand. Flexible availability, physical stockroom work, and the ability to lift up to 50 pounds occasionally are required.

Serve as a Coach brand ambassador by delivering personalized luxury retail experiences, building client relationships, styling customers, driving sales, and meeting individual and store KPIs. Operate POS and clienteling tools, process transactions, support omnichannel sales, replenish inventory, receive shipments, maintain visual standards, and contribute to a collaborative store environment. The role requires flexible scheduling, physical stockroom and sales-floor work, and participation in training and brand initiatives.

Front-line Coach brand ambassador delivering personalized luxury retail service, driving sales through clienteling, mobile POS and social selling, meeting KPIs, supporting daily store operations, merchandising, inventory, and maintaining service and asset protection standards.

Front-line brand ambassador delivering personalized luxury retail service, driving sales through styling, cross-selling, clienteling and mobile POS. Support store operations including inventory, merchandising, transactions, and asset protection while meeting KPIs and participating in brand initiatives and training.

The Lead Supervisor II leads store operations, achieves sales targets, fosters a positive team environment, and enhances customer experiences while monitoring performance metrics.

Front-line luxury retail ambassador delivering personalized styling and elevated customer service to meet individual and store sales goals. Use mobile POS, clienteling and social selling tools to source and retain customers, execute daily operations (transactions, inventory, visual merchandising), support teammates, and maintain brand standards in a fast-paced retail environment.

Assistant Store Manager partners with the Store Manager to drive sales, deliver exceptional customer experiences, develop employees, support omnichannel engagement, and maintain operational excellence. Responsibilities include forecasting, KPI monitoring, recruiting, coaching, scheduling, payroll and HR processes, loss prevention, visual merchandising, safety, vendor relationships, and collaboration with district and corporate teams. The role requires a flexible schedule, physical retail-floor activity, and the ability to lift up to 50 pounds occasionally.

Support the Store Manager to drive sales, deliver exceptional customer service, coach and develop staff, execute omni-channel engagement and visual merchandising, maintain operational compliance, and manage day-to-day store functions including scheduling, payroll, loss prevention, and vendor relations.

The Sales Associate represents the Coach brand, delivering personalized shopping experiences, driving sales, managing store operations, and building client relationships.

The Sales Support Associate delivers exceptional customer service, handles transactions, manages inventory, and supports sales activities to enhance store efficiency and brand representation.

Provides personalized luxury retail service, styling advice, and product expertise while meeting individual and store sales goals. Builds client relationships through cross-selling, upselling, clienteling, social selling, and follow-up. Performs POS transactions, inventory processing, replenishment, visual merchandising, online pickups, and stockroom organization. Supports store operations, brand initiatives, team collaboration, and customer experience standards while working flexible retail schedules.

Lead sales floor activities and drive personal and team sales by mentoring peers, delivering exceptional customer experiences, championing omni‑channel and social selling, supporting live‑stream and short‑form content, performing store opening/closing and loss-prevention tasks, and contributing to an inclusive, high-performance store culture.