Jobs at Tapestry - Coach and Kate Spade

As a Store Manager, you will lead sales, drive performance, develop your team, manage operations, and ensure excellent customer experiences in a fast-paced retail environment.

Front-line brand ambassador delivering personalized luxury retail service. Drive sales through styling, cross-selling, clienteling, mobile POS and social selling. Maintain store operations, process transactions, support inventory and visual merchandising, and meet individual and team KPIs while working flexible retail hours.

The Sales Support Associate delivers exceptional customer service, handles transactions, manages inventory, and supports sales activities to enhance store efficiency and brand representation.

Serve as a front-line brand ambassador delivering personalized luxury retail service, meeting individual and store sales goals, using mobile POS and clienteling tools, maintaining floor and stockroom operations, and supporting visual merchandising, inventory, and omni-channel fulfillment.

Provide friendly, efficient customer service at the cash wrap and sales floor; operate POS and mobile devices; receive and process shipments; maintain stock levels and visual merchandising; support sales activities and social engagement; follow loss prevention and housekeeping standards; lift and move stock as needed; work flexible retail schedules.

Front-line brand ambassador delivering personalized luxury retail service, driving sales through styling, cross-selling, clienteling and mobile POS. Support store operations including inventory, merchandising, transactions, and asset protection while meeting KPIs and participating in brand initiatives and training.

Front-line luxury retail ambassador delivering personalized styling and elevated customer service to meet individual and store sales goals. Use mobile POS, clienteling and social selling tools to source and retain customers, execute daily operations (transactions, inventory, visual merchandising), support teammates, and maintain brand standards in a fast-paced retail environment.

Front-line Coach brand ambassador delivering personalized luxury retail service, driving sales through clienteling, mobile POS and social selling, meeting KPIs, supporting daily store operations, merchandising, inventory, and maintaining service and asset protection standards.

Lead Supervisor coaches and leads the store team to achieve sales targets and deliver exceptional customer experiences. Duties include analyzing sales data, implementing company initiatives, recruiting and training staff, providing performance feedback, enforcing policies, supporting HR/conflict resolution, and performing physical stockroom and floor tasks.

The Sales Support Associate greets clients, operates POS, manages stock, supports sales activities, and adheres to housekeeping standards.

Act as a front-line brand ambassador delivering personalized luxury retail service, meet individual and store sales targets, use mobile POS and clienteling tools, source and maintain client relationships, perform daily store operations (inventory, merchandising, transactions), and support team performance and brand initiatives.

Serve as the front-line Coach brand ambassador delivering personalized styling and elevated service. Drive individual and team sales using mobile POS, clienteling, and social selling; meet KPIs. Support daily operations including inventory, visual merchandising, transactions, and maintaining a customer-focused, collaborative sales floor.

Support the Store Manager to drive sales, deliver exceptional customer service, coach and develop staff, execute omni-channel engagement and visual merchandising, maintain operational compliance, and manage day-to-day store functions including scheduling, payroll, loss prevention, and vendor relations.

Serve as front-line brand ambassador delivering personalized luxury retail service, meeting individual and store sales goals, using mobile POS and clienteling tools, supporting inventory and visual merchandising, handling transactions and returns, and maintaining a high-energy, collaborative sales floor.

Drive and ensure brand visual standards across New England by executing VM guidelines, coaching store teams, conducting mapping and training, supporting store openings/renovations, analyzing KPIs with district teams, and managing visual projects from planning through execution.

The Sales Associate represents the Coach brand, delivering personalized shopping experiences, driving sales, managing store operations, and building client relationships.

Lead daily store operations to drive sales, profitability, and exceptional customer service. Recruit, coach, and develop a high-performing team; manage inventory, payroll, loss prevention, visual merchandising, scheduling, and local business plans. Serve as brand ambassador and ensure inclusive, results-driven store culture.

Lead sales floor activities and drive personal and team sales by mentoring peers, delivering exceptional customer experiences, championing omni‑channel and social selling, supporting live‑stream and short‑form content, performing store opening/closing and loss-prevention tasks, and contributing to an inclusive, high-performance store culture.

Lead sales floor performance and mentor peers while delivering exceptional brand storytelling and customer service. Drive personal and store sales, champion omnichannel and social/virtual selling, support live-stream and social content, perform opening/closing procedures, and contribute to an inclusive team culture. Assist with events, capture client feedback, and maintain product knowledge across categories.