Teams at Stord

Builds and leads Stord’s go-to-market enablement program, including new-hire bootcamp, ongoing training, certifications, playbooks, battlecards, and content for sales, account management, solutions consulting, and partners. Owns readiness programs, ramp-time benchmarks, certification tracking, content adoption, competitive positioning, and enablement ROI. Partners with Sales, Account Management, Solutions Consulting, Product Marketing, and GTM Strategy & Operations to support verticalized selling and product expansion motions.

Leads Stord’s go-to-market strategy and operations organization, owning sales and marketing operations, revenue processes, territory design, forecasting, CRM infrastructure, account segmentation, partnerships, enablement, and customer handoffs. Builds the operational framework for scaling revenue from $1B to $2B+, while developing GTM engineering capabilities, AI-powered workflows, and repeatable automations. Partners closely with Sales, Marketing, Finance, and executive leadership.

Build and lead Stord’s Account Management function from scratch, owning renewals, retention, expansion, and add-on product sales across a $1B+ customer book. Hire and develop a vertically organized team, define territories and compensation, establish forecasting and account-health metrics, and create expansion playbooks. Partner with Customer Experience, Solutions Consulting, and Marketing to manage executive relationships, improve gross retention and net revenue retention, and drive fulfillment, parcel, and commerce product growth.