Coordinates newsroom coverage by assigning crews, resources, and logistics to priority stories. Develops story ideas with news-gathering staff, builds relationships with media and community sources, and ensures timely, accurate content across television and digital platforms. Maintains desk operations across shifts while managing multiple priorities under deadline pressure.

Generate new small-business sales within an assigned territory through consultative needs assessments; sell Spectrum Business services (data, phone, video, mobile); manage CRM records, collaborate for order execution, meet sales targets, and provide proactive customer support while working primarily in the field.