Teams at South Middlesex Opportunity Council (SMOC)

Provide case management for episodically homeless individuals with relapse histories. Responsibilities include assessments, individualized service plans, ongoing participant contact, referrals to community resources, crisis intervention, group facilitation, home visits, documentation, HUD compliance, statistical reporting, and coordination with shelter, relapse prevention, and sober housing staff.

Conducts shelter diversion assessments and problem-solving conversations for individuals seeking emergency shelter. Helps identify alternative housing, coordinates referrals to community resources, and assists eligible clients with financial assistance. Responsibilities include maintaining HMIS records, providing motivational interviewing, explaining housing subsidies and tenant rights, mediating with landlords or family, connecting clients to health and substance abuse services, and coordinating with shelters on bed availability.

Plans and implements developmentally appropriate learning activities for school-age children, maintains a safe and healthy classroom, observes and documents development, supervises children, communicates with families and staff, supports referrals and interventions, maintains records, and follows EEC, NAEYC, QRIS, health, safety, confidentiality, and agency requirements.