Teams at SmartBear

Build and maintain customer relationships to drive software renewals, retention, adoption, loyalty, upsell, and cross-sell opportunities. The specialist aligns customer goals with SmartBear solutions, facilitates onboarding and product utilization, identifies customer needs, educates customers on additional products, and provides recommendations to improve product success. The role requires strong communication, consultation, analytical, relationship-building, and customer-facing sales or account management skills.

Own a territory of enterprise accounts to drive net-new logo acquisition for SmartBear's Application Integrity platform. Manage full enterprise sales cycle from prospecting to contract negotiation, engage technical and executive stakeholders, build territory and account plans, partner with cross-functional teams for demos and value articulation, and maintain accurate forecasting and CRM hygiene.

As a Sales Development Representative, you will qualify inbound leads, conduct high-volume outreach, generate pipeline for the sales team, and collaborate with Account Executives. The role aims for rapid career advancement in a supportive and competitive environment.