Jobs at SmartBear

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Executes daily licensing transactions as defined by finalized contracts. Liaise with sales to ensure closed deals comply with SmartBear policies. Accurately maintain customer information and relevant licensing notes in SFDC and license servers. Learn and maintain SmartBear licensing workflows to assist with operational issues. Maintain defined SLA’s associated with internal helpdesk.

Sales Enablement is the process of providing sales teams with information, content, tools and training on how to use/consume them, that enable sales people to sell more effectively. Sales Enablement Specialist plays a key role in delivering global enablement programs. Reporting to the Senior Director of Global Sales Operations, you will have experience implementing programs responsible for the success and efficacy of development, training, and delivery. 

SmartBear is expanding our Product Marketing team, to help fuel our continued success helping software organizations deliver great products. We are seeking experienced software product marketers, ideally with a background offering products to architects, developers, QA engineers, DevOps teams and others involved in the Software Development Lifecycle. This is a great opportunity for someone with software product marketing experience to push their career to the next level, taking on ownership of multiple products in our portfolio, and working closely with Marketing, Sales, and Product teams to drive these products further into the market through a transactional, high-velocity sales cycle.

SmartBear helps the world’s most recognized companies develop the world’s best applications. SmartBear has played a role in the ride you ordered, the banking app you use, the item you posted for auction, or that flight you just purchased. SmartBear's award-winning suite of testing software enables organizations to meet frequent release deadlines without sacrificing software quality, all while reducing testing costs. Additionally, our award-winning collaboration software helps development, testing and management teams work together to produce high quality software elevating a business’ ability to communicate and complete objectives more efficiently. 

Provide leadership and guidance to the global IT infrastructure and support groups. Draft and execute short- and long-term strategic plans to ensure that infrastructure capacity meets current and future needs. Develop, implement and supervise processes, policies and related training plans for project management and infrastructure administration. Establish and administer priorities for design, development, upkeep and analysis of infrastructure systems, including servers, LANs, WANs, internet, security and wireless implementations. Conduct research and propose modifications in services, products, protocols and standards to support development efforts and infrastructure procurement. Draft and manage IT Disaster Recovery Strategy for corporate information technology.

SmartBear is looking for a Business Operations Analyst to assist in the on-going assessment of the efficiency and effectiveness of operations across our organization. Reporting to our Senior Systems Admin, this role will aid in the aggregation and analysis of key performance metrics across multiple facets of the business ranging from rep activity and process measurement to territory analysis and capacity planning.

Due to massive growth and market success, SmartBear is continuing to hire employees rapidly to scale our company globally. Reporting directly to a Manager of FP&A, the Financial Planning and Analysis Senior Analyst will act as a strategic business partner to the company’s leadership and be responsible for advancing a multi-year finance strategy in partnership with the company’s Manager of FP&A and VP of Finance. 

Due to massive growth and market success, SmartBear is continuing to hire employees rapidly to scale our company globally. Reporting directly to a Manager of FP&A, the Financial Planning and Analysis Analyst will act as a strategic business partner to the company’s leadership and be responsible for advancing a multi-year finance strategy in partnership with the company’s Manager of FP&A and VP of Finance. 

The Senior Accountant reports to the Assistant Controller and primary responsibilities will include all aspects of the Expenditure Cycle. This includes compiling and analyzing financial information to prepare reports, making and reviewing the accuracy of general ledger entries, and account reconciliations. The Senior Accountant will have hands on month-end close responsibility including financial statement preparation.

SmartBear is looking for a UX Designer who has a commitment to the customer as well as to product quality enabled by awesome user experience. You will champion the product and user’s needs by being part of a growing UX team striving for continuous improvement in support of SmartBear’s expansion. You should have a solid understanding of interactive web technologies and enthusiasm for making complex application easy to use. We build SW tools used by Developers and Testers and we want to make their day to day use of our tools a delight. Experience designing technical applications, as well as experience working with business, functional, and end user requirements is one your biggest assets.

We are seeking an experienced SEO (Search Engine Optimization) Manager who will be responsible for managing and implementing on-the-page and off-the-page SEO strategies for our various websites, while also providing SEO guidance to marketing partners and agencies. The SEO Manager should have a combination of technical, content and analytical skills in order to increase organic search volume, visits and demand. The SEO Manager will partner with internal stakeholders and external agencies to develop, execute, monitor, analyze and continually improve all facets of our search initiatives while keeping the larger business goals in mind. This role will draw actionable conclusions from internal and external sources that can be measured and reported on, and will work under the direction of the Senior Manager of Digital Marketing.

We are looking for an analytical and creative individual to join our high-performing marketing team in order to manage our paid search and digital advertising activities. As part of the Digital Marketing team, you will oversee day-to-day execution and optimization of the company’s paid search activities, including keyword selection, bidding, ad copy testing and conversion optimization. You will work closely with the Senior Director of Digital Marketing and cross-functional team stakeholders, in order to analyze account data, find optimizations, trends, competitive insights, forecast budget needs and take our campaigns to the next level!

In this critical role, the Collaborator Enterprise Account Manager will drive revenue from new and existing accounts and will be responsible for developing and carrying out strategic account plans. The ideal candidate will be a proven Sales professional with a strong track record of quota over-achievement. The individual will be results-driven, highly self-motivated, and able to balance a team approach with personal initiative and goals.  

You'll leverage our analytics infrastructure to collect and analyze marketing data to uncover new opportunities and optimize existing performance. You will empower our marketers to make data-driven decisions while also identifying data trends that provide actionable insights to help the business grow and succeed. The ideal candidate will have proven experience in analyzing multi-channel campaign touchpoints across a high velocity sales process, a track record of data-driven decision making, an aptitude for analytical thinking, and the ability to think strategically. 

Increase penetration across divisions within existing clients, and build long-term business relationships in transaction and enterprise deals. Renew all existing subscriptions with your install base. Consult with clients on enhancing their applications and recommend SmartBear software that best meet their objectives. Institutionalize SmartBear’s software solutions as part of customers’ software development processes. Interact with and obtain visibility into all SmartBear departments to achieve sales.

This role provides the opportunity to drive a high-velocity, growing API business, built around established products plus useful products that you will bring to market. It offers the chance to innovate with a talented team of Product Managers and Product Owners. SmartBear seeks an experienced Director of Product Management with a demonstrated ability to steer business objectives toward success. Successful candidates tend to be strategic, entrepreneurial in spirit, hands-on, research-savvy and analytically-driven.

Due to massive growth and market success, SmartBear is continuing to hire employees rapidly to scale our company globally. We are seeking a highly motivated Product Marketing Manager to join the global Product Marketing team. This is a great opportunity for someone who has a technical foundation or experience and wants to play a bigger role driving overall business strategy while staying close to products, technology, and customers. The role will work closely with other cross-functional teams.

As a Renewals Specialist you will be building and developing enduring relationships with elite customers, acting as their trusted advisor and understanding their unique business challenges. SmartBear is hiring top sales talent for Renewal Sales due to massive market demand as we are in the midst of unprecedented growth and global expansion. The SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products.

Engage with prospective customers to develop new business relationships, understand the challenges they are trying to address and determine the SmartBear software solutions that will be of value. Be highly coachable and committed to building an understanding of the market, developing your sales skills, and learning our products and process, so you can position yourself for rapid advancement. Partner with sales team to generate a robust pipeline of qualified sales opportunities.

Join a passionate, driven HR team committed to driving its Company’s initiatives of employee culture, engagement, learning and development, career and personal growth and inclusion. You will help us continue to build and deliver a dynamic global employee experience and grow personally and professionally by learning HR fundamentals from the ground up.