Jobs at Signifyd

Manage operations for Customer Success and Solution Design and Delivery teams, focusing on strategy, systems, analytics, and stakeholder partnership to improve business outcomes.

Manage a portfolio of enterprise customers to drive adoption, retention, renewals, and expansion. Lead onboarding and cross-functional project coordination, deliver executive business reviews, advise on product best practices, resolve account issues, and act as a trusted advisor to achieve customer objectives and revenue targets.

The role involves developing sales strategies, managing sales cycles, collaborating with teams, and establishing partnerships with large brands in e-commerce. It requires a consultative approach to address client needs and achieve revenue goals.

Lead design, implementation, and operation of Signifyd's GCP/Kubernetes cloud platform. Architect scalable, secure infrastructure, embed AI-driven automation, own SLOs and incident response, improve developer experience via CI/CD/GitOps tooling, mentor engineers, manage cloud capacity/FinOps, and build observability and security into the platform.

As a Senior Solutions Architect, you will design API solutions for strategic merchants, lead technical presentations, and collaborate with internal teams to address fraud and data challenges.