Teams at Sevaro

Provides senior technical leadership for IT support and operations in a remote healthcare technology environment. Owns complex escalations, incident resolution, root cause analysis, endpoint and identity administration, onboarding and offboarding, vendor escalations, documentation, automation, and reliability improvements. Coaches support staff, develops scalable processes, partners with Security, Compliance, Engineering, Product, and clinical teams, and communicates clearly during high-impact incidents affecting clinical workflows.

Lead telehealth implementation projects, coordinate hospital and clinician partnerships, monitor and report stroke quality metrics, drive quality improvement and accreditation activities, provide training and on-site support, and manage operational escalations to ensure successful teleneurology program performance.

Manage and maintain electronic provider records, support privileging workflows (applications, reappointments, enrollments), communicate with facilities and providers, obtain required documentation and verifications, track site-specific requirements and training, and assist with audits and administrative tasks to ensure timely, accurate credentialing and privileging.