Teams at ServiceNow

Creates technical documentation, tutorials, learning paths, implementation guidance, and best practices for ServiceNow platform development experiences. Partners with product managers, engineers, designers, and developer experience teams to translate complex technical concepts into actionable content for developers, administrators, and solution builders. Builds prototypes, explores web technologies, identifies content gaps, maintains DITA-based documentation, improves content processes, and contributes to content strategy and customer enablement.

Leads ServiceNow’s global Deloitte Autonomous Workforce partnership, owning partner strategy, account planning, governance, go-to-market execution, enablement, co-innovation, demand generation, and pipeline growth. The role aligns regional teams, partner executives, technical advisors, and field sales to expand ServiceNow solutions, strengthen partner capabilities, execute global campaigns, and drive revenue across markets.

Lead ServiceNow’s global system integrator partnership strategy, executive alignment, joint business planning, co-selling, deal collaboration, governance, and revenue growth. Develop multi-year partner plans, enable joint offerings, coordinate field sales and solution teams, expand pipeline, and drive sourced and influenced annual contract value. The role also requires managing senior partner relationships, identifying industry solutions, and delivering operational and commercial targets across global and regional teams.