Jobs at SAI360

Manage end-to-end onboarding for new customers from contract handoff through implementation, launch, adoption, and transition to Customer Success. Coordinate cross-functional teams, maintain project plans, manage risks and dependencies, define success criteria, communicate with customers and stakeholders, track onboarding health in Salesforce and Smartsheet, and improve onboarding processes and time-to-value.

Lead channel sales strategy across the United States and EMEA by recruiting, onboarding, and scaling reseller, integrator, VAR, and consulting partners. Develop go-to-market plans, partner programs, revenue targets, agreements, enablement, incentives, and pipeline forecasting. Manage executive partner relationships, quarterly business reviews, and geographically dispersed ecosystems while collaborating with internal teams to drive indirect revenue growth.

Provide in-house legal support for commercial operations: draft, review, and negotiate technology contracts (SaaS, licensing, vendor, reseller), DPAs/NDAs/BAAs, and info-security terms; advise on privacy, AI, cybersecurity, and regulatory matters; develop templates and playbooks; manage outside counsel; support corporate governance, employment, and vendor matters while partnering with business stakeholders.

Drive strategy and execution for a Governance, Risk, and Compliance platform. Responsibilities include customer and market analysis, product positioning, competitive intelligence, requirements prioritization, sales enablement, training, product launches, webinars, and communicating product value. The role partners with Product, Engineering, Marketing, Sales, customers, and partners globally, with emphasis on North America.

Manage B2B SaaS customer relationships, onboarding, adoption, training, operational reviews, issue resolution, and retention for Ethics and Compliance programs. Advise customers on GRC program improvement, coordinate internal delivery teams, track initiatives in Salesforce, support renewals and expansion, and advocate for customer needs. The role includes approximately 10% travel to priority customer locations.