RxSense Benefits Overview

Provides senior-level on-site and remote IT support for Boston employees, including endpoint provisioning, executive support, ticket escalation, identity and access management, cloud administration, networking, conferencing systems, asset management, and physical access control. Develops PowerShell and Python automation, applies AI tools to IT workflows and documentation, supports compliance requirements, maintains knowledge resources, and contributes to infrastructure and process improvement initiatives.

Manages digital marketing operations across email, SMS, social media, and creative workflows. Builds and monitors Braze and Twilio campaigns, oversees vendors, maintains data quality, schedules social content, coordinates creative approvals, reports performance, and supports digital campaigns. The role also improves processes through AI automation, testing, segmentation, and data-driven optimization while collaborating across Brand, Creative, Analytics, and Performance Marketing teams.

Owns the end-to-end data platform, including Snowflake infrastructure, ingestion pipelines, Airflow orchestration, dbt transformations, governed gold-layer models, and metric definitions. Ensures reliability, performance, testing, documentation, governance, and CI/CD standards. Builds data systems from scratch, partners with analytics stakeholders, and uses AI-assisted development tools to accelerate engineering work. Requires strong SQL, platform ownership, software engineering practices, and experience with Snowflake, Airflow, and dbt.