Jobs at Roo

Lead high-priority product initiatives across marketplace growth, onboarding, booking, incentives, analytics, and customer retention. Define strategy, metrics, experiments, and scalable systems while partnering with engineering, design, marketing, operations, data, and business leadership. Own product outcomes across veterinary professional and hospital experiences, communicate progress clearly, and drive measurable business and user impact in a remote-first startup environment.

The Senior Growth Analyst partners with product, growth, and go-to-market teams to define objectives, monitor marketplace metrics, build dashboards, investigate opportunities, run experiments, and translate data insights into execution strategies. The role supports the full lifecycle of product initiatives, from opportunity sizing through impact measurement, while communicating complex analyses clearly to cross-functional stakeholders.

Leads Roo’s integrated brand campaigns, major launches, thought leadership, PR, and strategic partner marketing. Owns campaign strategy, storytelling, cross-functional execution, measurement, brand research, market expansion, agency relationships, budgets, and campaign planning systems. Partners with PR agencies to build earned media, sponsored content, industry presence, and executive and customer thought leadership that strengthens Roo’s credibility among veterinary professionals and animal hospitals.

Leads and mentors a five-person Product Design team while remaining hands-on with end-to-end product design work. Establishes design standards, scales design systems, improves design practices, coaches senior designers, and partners with leadership on product strategy. The role requires user-centered research, interaction and visual design, prototyping, cross-functional collaboration, and AI-informed design practices. It is remote with occasional travel to San Francisco.

Manage enterprise veterinary hospital accounts, building regional and executive relationships, leading onboarding and activation, driving platform adoption, monitoring account health, reducing churn, and improving retention. Coordinate cross-functional teams, support QBRs, execute account plans, surface partner feedback, and co-own net revenue retention outcomes. The role is remote or hybrid in San Francisco and requires 30–50% travel for partner meetings, onboarding, and industry events.

Lead Roo’s sales organization and integrated revenue strategy across hospitals and veterinary providers. Responsibilities include designing sales coverage and territory models, allocating headcount and budget, improving forecasting and quota attainment, scaling go-to-market playbooks, building enablement and coaching programs, managing CRM and automation systems, developing leadership talent, and aligning Product, Marketing, Finance, and Data around revenue priorities.

Build and maintain scalable full-stack features for Roo’s veterinary staffing marketplace. Develop across the React Native mobile app and backend services, contribute to architecture, write unit and end-to-end tests, resolve production issues, improve observability and reliability, and support deployments and CI/CD. Collaborate with product, design, data, DevOps, and engineering teams while mentoring junior engineers and driving technical improvements.