Jobs at Rockstar

Own the post-onboarding customer lifecycle by driving product adoption, retention, and growth. Build success plans, train clients, provide strategic account guidance, monitor customer health, conduct business reviews, and identify expansion opportunities. Collaborate with Product, Engineering, and Sales to resolve issues, communicate customer feedback, and ensure clients achieve their business goals using the shop management platform.

Drive revenue by managing the full sales cycle for tire and repair shop customers. Generate and close inbound leads, conduct product demos, maintain CRM records, identify customer needs, and collaborate with marketing, customer success, and product teams. The role requires SaaS sales experience, HubSpot proficiency, strong communication, data analysis, organization, and adaptability. This is an office-based position in Boston four days per week.

Lead implementations for charter school customers, manage project plans and deliverables, provide post-launch support and training, perform data cleaning and analysis, support business development and account expansion, and contribute to general startup operational tasks.

Drive charter-sector growth end-to-end: generate pipeline via outbound outreach and events, manage deals from discovery to close, negotiate contracts, enter data into Hubspot/TABS, and coordinate handoff to customer success and implementation teams.

Own and build the clinical recruiting function for a fast-growing virtual behavioral health company. Lead workforce planning, sourcing, market intelligence, candidate screening, stakeholder partnership, recruiting operations, analytics, and process improvement. Recruit licensed behavioral health clinicians, including psychologists and therapists, while optimizing hiring speed, quality, candidate experience, and retention. Partner with executives and clinical leaders to scale hiring across multiple states and telehealth markets.

Manage school and district accounts using an AI master-scheduling platform. Lead onboarding, training, schedule implementation, troubleshooting, data integration, stakeholder relationships, success metrics, and renewals. Act as a strategic partner to school leaders, coordinate cross-functionally with sales, marketing, product, engineering, and support sales demos during the off-season.

Secure, harden, and scale AWS and Kubernetes production infrastructure. Build Terraform-based infrastructure as code, maintain Linux and Windows systems, improve IAM and CI/CD security, remediate vulnerabilities, support compliance audits, and administer security controls. The role also involves incident response, troubleshooting, documentation, operational runbooks, and collaboration with platform, engineering, and security teams supporting regulated and government environments.

Lead client-facing AI transformation and enablement engagements for mid-market companies. Design and deliver practical sessions that drive executive confidence, behavior change, and measurable AI adoption. Own client relationships between sessions, provide follow-up support and strategic guidance, stay current on AI tools, and identify adoption patterns that improve the company’s methodology. The role is full-time and remote, with travel to client sites required for some engagements.

Leads advertising and media strategy for a portfolio of marketplace brands across Amazon, Walmart, and Target. Owns media planning, forecasting, budgets, performance analysis, audience development, experimentation, and incremental growth. Manages Amazon Sponsored Ads, DSP, and AMC programs while coaching analysts and presenting recommendations to senior client leadership. Partners with retail and creative teams to improve advertising outcomes.

Lead the design, delivery, and production adoption of integrations-platform features, including SDKs, agents, job pipelines, developer tooling, and related services. Drive AI-enabled integration authoring, reliability, scalability, observability, and cross-platform support. Partner across product, platform, and customer teams to translate needs into technical solutions while providing architectural leadership, mentorship, and hands-on guidance across distributed systems and workflow orchestration.

Design, build, test, refactor, and maintain production Rails software using Rails, Bootstrap, Stimulus, and Postgres. Own a defined codebase area, design data models, review code, maintain disciplined testing, collaborate with product managers, and mentor 1–3 junior engineers. Contribute in a fast-moving startup environment, evaluate third-party tools and APIs, and use AI development tools such as Claude Code or Codex.

Lead architecture, scalability, and reliability for the Integrations Platform across SDKs, agents, job pipelines, and developer tooling. Drive platform roadmap, observability, workflow orchestration, AI-enabled integration authoring, and cross-functional initiatives while mentoring engineers and collaborating with product and customer teams.

Build and scale backend services for identity, access control, secure content sharing, and data access. Contribute to Dgraph internals, collaborate with platform and infrastructure teams, drive architecture and permissions models, and write high-quality Go and Python code focused on reliability, security, and performance.

Lead strategy and execution to launch and scale new markets into self-sustaining marketplaces. Build repeatable playbooks, vendor ecosystems, referral engines, and cross-functional systems to improve occupancy, NPS, acquisition costs, and host/member outcomes. Hire and develop market teams, run experiments, analyze performance, and align stakeholders to meet ambitious growth targets.

Lead a major product area end-to-end for a platform that securely shares engineering models and simulations in defense acquisition. Conduct customer research, define success metrics and roadmap, write specs with engineers, engage senior stakeholders, and drive ambiguous, technical features to shipped products.

Manage full-cycle recruiting to source, engage, and hire psychologists and therapists for a virtual mental health startup. Build long-term clinician pipelines, verify licenses across states, maintain ATS, report hiring metrics, collaborate with clinical teams, and develop creative sourcing strategies to improve candidate experience and meet hiring targets.

Lead technical vision, strategy, and execution for an e-learning platform and suite of products. Own roadmap, OKRs, system monitoring, data integrity, security, accessibility, and AI/LLM feature development. Manage one product team member and vendor relationships (external dev agency, hosting, accessibility/security partners). Drive cross-functional alignment with Education, Partnerships, and Operations to deliver scalable, compliant, AI-enabled products.

Conduct remote comprehensive autism assessments for adults, deliver feedback and personalized post-assessment plans, write detailed clinical reports, participate in case consultations, and focus on direct client care while administrative tasks and billing are handled by the employer. Provide neurodiversity-affirming care within a telehealth setting and collaborate with clinicians through structured onboarding and mentorship.

Lead design, build, deployment, and maintenance of production-grade GenAI systems (LLM apps, agentic workflows, RAG, retrieval, and evaluation). Architect scalable ML services, implement model serving and observability, optimize latency and cost, fine-tune LLMs, translate prototypes to production, mentor engineers, and produce runbooks and documentation.

Manage a portfolio of district and charter partners to guide end-to-end school scheduling implementations, provide onboarding and training, troubleshoot data integrations and technical issues, track success metrics, support sales efforts in off-season, and share customer insights cross-functionally to improve product and renewals.