Robin
We're Hiring!
Robin Offices
Robin is headquartered in Boston.
Hybrid Workplace
Employees engage in a combination of remote and on-site work.
We believe in creating a workplace environment where magic happens, where the best work gets done when employees have the best of both worlds. Some days that’s conjuring up innovation from the comfort of home; other days that takes place at our HQ.
Typical time on-site:
2 days a week
U.S. Office Locations
Boston
Our company is in the financial district, with plenty of bars and restaurants. Plus, the office is easy to get to with various train and bus stops being close by.
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Own the full customer lifecycle for complex B2B SaaS accounts, including onboarding, adoption, renewal, expansion, and risk mitigation. Manage multi-stakeholder relationships, lead executive business reviews, demonstrate ROI, and drive retention and growth. Partner with Support, Product, Engineering, and Marketing to resolve escalations, develop customer advocates, provide feedback, and improve team playbooks. Mentor peers and use AI tools to enhance account research, reporting, and customer success workflows.
