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Robin

HQ
Boston
95 Total Employees
Year Founded: 2014
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Articles about Robin

Featured Articles

Robin's CEO speaking on stage at a conference.
Avery Komlofske Avery Komlofske
Published on December 02, 2025

Robin Leadership: The Company's CEO Describes Its Migration to Hybrid Work

Balancing in-person and virtual work in a hybrid environment can be challenging; Robin’s software is working toward an answer.

Lucas Dean Lucas Dean
Updated on March 25, 2025

How 2 Boston Companies Distinguish Their Candidate Experience to Draw Top Talent

Read what two tech team members had to say about why their respective companies initially appealed to them and how the hiring process unfolded.

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Jenny Lyons-Cunha Jenny Lyons-Cunha
Updated on March 25, 2025

These Product Teams Are in for a Banner Year in 2023 — and They’re Hiring Now.

Nexthink, Linus Health and Robin have a bright future on the horizon. Built In Boston sat down with them to find out more about what these Boston product teams have in store.

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Anderson Chen Anderson Chen
Updated on March 25, 2025

Robin’s Founders Are Ready for the Workplace Revolution

In the hybrid work era, the Boston-based company is redefining the workplace. Built In sat down with one of its co-founders to highlight his journey in growing the fledgling startup.

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a group of seven people standing in front of Boston's harbor
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Olivia Arnold Olivia Arnold
Updated on March 25, 2025

If She Can See It, She Can Be It: 6 Boston Women On Widening the Paths to Leadership

In honor of Women’s Equality Day, we connected with six companies with a proven track record of supporting and elevating women in the workplace.

Businesswomen In Modern Office Listening To Presentation By Colleague
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Author Unknown
Updated on March 25, 2025

Listen up: These Boston companies incorporate employee perspectives from every level

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Author Unknown
Updated on March 25, 2025

‘Tis the season: How 6 Boston tech companies give back around the holidays

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Cassidy Ritter Cassidy Ritter
Updated on March 25, 2025

These 5 Boston Startups Raised a Collective $257M in July

Learn how the companies who raised last month’s largest rounds are investing their new capital.

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Author Unknown
Updated on March 25, 2025

12 Boston Tech Leaders on How Their Teams Are Coming Together Right Now

How Boston area tech companies have found unexpected positives amid the chaotic coronavirus pandemic.

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Author Unknown
Updated on March 25, 2025

These Boston companies raised over $176M in May

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Recently posted jobs

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Robin

Senior Customer Success Manager

5 Days AgoSaved
Hybrid
Boston, MA, USA
HR Tech • Information Technology • Productivity • Real Estate • Software • PropTech • Generative AI
Own the full customer lifecycle for complex B2B SaaS accounts, including onboarding, adoption, renewal, expansion, and risk mitigation. Manage multi-stakeholder relationships, lead executive business reviews, demonstrate ROI, and drive retention and growth. Partner with Support, Product, Engineering, and Marketing to resolve escalations, develop customer advocates, provide feedback, and improve team playbooks. Mentor peers and use AI tools to enhance account research, reporting, and customer success workflows.
Robin Logo
Robin

Customer Success Manager

5 Days AgoSaved
Hybrid
Boston, MA, USA
HR Tech • Information Technology • Productivity • Real Estate • Software • PropTech • Generative AI
Own the end-to-end customer lifecycle for Robin’s B2B SaaS customers, including onboarding, relationship management, adoption, renewals, and expansion. Drive retention and revenue goals through account planning, usage analysis, executive business reviews, and advocacy development. Partner with Support, Product, Engineering, Sales, and Marketing to resolve issues, communicate roadmap value, and deliver customer feedback. Manage a multi-million-dollar book of national and multinational accounts.
see all jobs at Robin

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