Teams at Roadie

Design, build, and test APIs and services for RoadieXD; develop internal and customer-facing React tools; partner with Product and Operations to deliver scalable, reliable features; influence architecture, write maintainable code, and improve system performance and developer experience.

Drive product positioning, go-to-market strategy, and launches for the driver app. Create messaging, content, and integrated marketing plans; optimize Braze Canvas flows for segmentation and experimentation; analyze adoption, engagement, and competitive intelligence to inform product roadmaps and leadership recommendations.

Lead and manage trainers to deliver consistent CX training across internal and BPO sites. Own delivery operations, coach and calibrate facilitators, analyze training metrics, partner with Instructional Design, manage vendor relationships, and conduct site audits to ensure readiness.