Jobs at Rightway

Lead and scale the PBM Client Success team to drive retention, renewal, upsell, and client satisfaction. Build PBM-specific strategy, playbooks, processes, and KPIs; oversee escalations and executive relationships; partner cross-functionally on product, implementation, and analytics; manage onboarding, training, and team performance.

The Client Success Operations Manager focuses on optimizing client lifecycle processes, driving operational efficiency, managing reporting, and utilizing AI to enhance client success operations.

The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The VP of Strategic Partnerships drives business growth through partnership strategies, leading a team, managing high-value partnerships, and collaborating with other executives.

The Implementation Manager leads client implementations, manages project timelines, coordinates cross-functional teams, ensures effective communication, and drives client success post-implementation while incorporating AI tools in workflows.

The Director of PBM Specialty Strategy is responsible for managing specialty pharmacy strategies, leading teams, enhancing member experiences, and implementing strategic programs.

The Senior Software Engineer will design and develop the PBM adjudication platform, mentor junior engineers, and maintain production systems using various technologies.