Jobs at Rightway

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

Support day-to-day PBM data operations including eligibility, accumulator, and claims extract file feeds. Monitor and troubleshoot file feeds and third‑party integrations, collaborate with engineering and client teams, maintain documentation and internal controls, and assist during peak seasons to ensure timely, accurate data delivery.

Support client relationships by tracking and resolving cases, coordinating cross-functional teams, pulling and interpreting reports, maintaining documentation, and providing operational and administrative support to ensure client performance guarantees are met.

Serve as a subject-matter expert for Rightway's Navigation and Unity solutions during client engagements. Support RFPs, pitches, demos, workshops, and enablement; translate client needs into actionable solutions; collaborate across product, delivery, marketing, and sales to drive implementation, optimization, and commercial outcomes.

Sell Rightways PBM and Navigation solutions to large, self-funded Fortune 500 employers in the Eastern U.S. Build pipeline, close deals, manage RFP-to-contract process, and coordinate cross-functional teams to onboard clients. Represent the company at industry events and use Salesforce to track sales activities.

Lead design and productionalization of AI-driven features for care navigation and PBM. Rapidly prototype and ship full-stack solutions using Node.js, React, TypeScript, Ruby, GraphQL, and Postgres. Architect scalable, secure systems for sensitive healthcare data, set AI integration standards, drive technical decisions, and mentor engineers to ensure production-quality implementations.

Build and maintain production-grade data pipelines and ELT processes using Python, SQL, Airflow, and dbt within AWS. Design optimized schemas in PostgreSQL and Redshift, leverage AI/LLMs to improve development, automation, testing, and data quality, and scale infrastructure for large healthcare datasets.