Jobs at Ricoh USA, Inc.

Manage incoming/outgoing mail and shipments, operate copiers/scanners/postage equipment, handle document scanning and fulfillment, support office requests and events, maintain supplies and records, and assist with shipping, receiving, and records management.

Manage and grow customer accounts by identifying business challenges and aligning Ricoh solutions. Drive new and expanded sales through consultative selling, relationship building, presentations, and strategic discovery. Analyze customer environments, articulate financial and operational impact, and collaborate with stakeholders to expand services across the enterprise.

Sell Ricoh hardware, software, and services into federal accounts; develop consultative solutions, manage managed print programs, close deals, coordinate post-sale implementation, and maintain account records to meet revenue and profit targets.

Lead document scanner portfolio strategy to drive revenue and gross profit. Manage GTM, product launches, lifecycle, forecasting, cross-functional alignment, partner relationships, and budget. Serve as SME, perform competitive analysis, apply voice-of-customer insights, and represent the company at industry events.

The Business Process Sales Consultant drives sales by managing relationships with clients, understanding their needs, and leading complex bids while ensuring a competitive advantage and successful execution of projects.

The Senior Manager I, Product is responsible for portfolio strategy, product life-cycle management, and driving competitive positioning and performance of B2B services. The role involves collaborating with cross-functional teams, market research, and ensuring successful product launches while maintaining ongoing product development and customer insights.