Teams at Reliance Matrix

Lead strategic client relationships for large national accounts (2,000+ lives), ensuring service delivery, retention, renewals, and profitable growth. Manage cross-sell opportunities, complex contract negotiations, mergers/divestures, and customized client strategies. Serve as subject-matter expert on disability, life, FML, state/company leaves, and ADA; analyze client data, create custom reporting, and coordinate internal teams to implement solutions and drive client satisfaction.

Participants in the STAR Program gain hands-on sales training, develop relationship-building skills, obtain a state insurance license, and are positioned for career growth in sales roles.

The National Client Executive manages client relationships for national accounts, drives retention and growth, and develops strategies for client success while ensuring high customer satisfaction.