Jobs at Reliance Matrix

The Senior Middle Market Client Manager serves as a strategic advisor for middle market clients, managing relationships, driving growth, and ensuring operational efficiency through problem-solving and collaboration on benefit plans and service issues.

The Client Implementation Manager is responsible for overseeing new client installations, providing leadership, resolving client issues, and ensuring effective communication across teams.

Participants in the STAR Program gain hands-on sales training, develop relationship-building skills, obtain a state insurance license, and are positioned for career growth in sales roles.

The role involves analyzing and adjudicating Short Term Disability claims, ensuring accurate payments, managing case loads, and providing customer service.

The Claims Examiner II processes complex life insurance claims, reviews documents for eligibility, authorizes payments, and manages customer service efficiently.

The Account Manager manages relationships with Independent Marketing Organizations, supports annuity sales initiatives, coordinates with internal teams, and ensures compliance with regulations.

The Project Manager leads projects across departments, ensuring objectives are met while managing quality, time, and cost. Responsibilities include planning, resource coordination, budget management, and stakeholder communication.

The Business Analyst supports service capabilities, collaborates with Agile teams, defines business requirements, manages user stories, and conducts user acceptance testing.

The Absence Management Specialist manages claims between clients, employees, and healthcare providers while ensuring compliance with regulations and quality customer service.

This role involves adjudicating LTD claims, conducting investigations, calculating benefits, and managing claims while providing customer service in a high-pressure environment.

The LTD Supervisor manages claims processes, ensures timely adjudication, oversees team operations, maintains customer service quality, and drives compliance with policies while leading change initiatives.