Jobs at Quest Diagnostics

Lead field-based sales team in Metro Boston to execute commercial strategy for diagnostic laboratory services. Hire, coach, and manage account executives/managers, set metrics, analyze markets, support key accounts, and drive quota attainment, retention, pricing, and talent development.

Lead prenatal product strategy and lifecycle management across cross-functional teams. Prioritize business cases, define customer-driven requirements, set segment AOP, partner with marketing and value-delivery to meet revenue targets, assess new product opportunities, monitor metrics and competitive landscape, and drive solutions for unmet clinical and continuum-of-care needs.

The Neurology Account Executive is responsible for driving sales growth in diagnostics through relationship-building, targeting new business, and providing support to existing accounts in the Neurology therapeutic area.

Join the Physician Marketing agile squad to create campaign assets and educational materials, manage sales enablement and asset production, execute digital and social content, support events, run marketing project tracking, collaborate with internal and external partners, and analyze campaign performance to drive insights.

The Epic Application Analyst develops and supports integration solutions for vendor integration, conducts technical design, certifies new products, and provides support for complex production issues.

Provide front-desk patient service center duties including greeting customers, accurate patient registration, data entry, insurance billing and payments, phone and in-person customer support, HIPAA compliance, records maintenance, clerical tasks, ordering supplies, and assisting with monthly statistics and special projects.

Coordinate implementation and lifecycle service of Quest Diagnostics connectivity products, managing installations, backend LIS configuration, HL7 and data feeds, vendor/client communication, training, troubleshooting, scheduling, and post-installation validation to ensure client satisfaction.

Handle outbound calls and correspondence to gather missing information, research account activity, and resolve billing issues with clients, labs, and internal teams using Quest billing systems. Maintain customer mailbox requests, follow SOPs, and collaborate with business units to ensure accurate, timely billing and escalate complex issues as needed.