Teams at Profound

Owns go-to-market compensation strategy and operations, including incentive plan design, quota and payout modeling, commission calculations, payroll coordination, reporting, accruals, compliance controls, and dispute resolution. Builds the compensation function from the ground up, including systems integrated with Salesforce, HRIS, and payroll. Partners with Sales, Post-Sales, Finance, Payroll, Revenue Systems, and GTM Engineering to ensure accurate, timely, and effective compensation programs.

Own approximately 20 enterprise accounts and drive renewals, expansions, cross-sells, and upsells. Manage customer relationships from onboarding through renewal, lead executive business reviews and commercial negotiations, forecast revenue using CRM data, and collaborate with Product, Engineering, and Engagement Management to increase adoption and demonstrate measurable customer value.

Serve as primary advisor for 25–35 enterprise customers, owning onboarding through measurable outcomes. Conduct strategic reviews, identify opportunities and risks, build stakeholder relationships, become an AI search and LLM expert, multi-thread engagements, and partner with Sales, Product, Engineering, and Account Management to optimize implementations and resolve technical challenges.