Jobs at Profound

Manage a portfolio of 45–55 mid-market customers as the primary advisor. Own onboarding, implementation, and success planning to drive measurable outcomes, collaborate with Sales/Product/Engineering, and develop scalable and white-glove strategies while becoming an expert in AI search and large language models.

Serve as primary advisor for 25–35 enterprise customers, owning onboarding through measurable outcomes. Conduct strategic reviews, identify opportunities and risks, build stakeholder relationships, become an AI search and LLM expert, multi-thread engagements, and partner with Sales, Product, Engineering, and Account Management to optimize implementations and resolve technical challenges.

The Engagement Manager will manage a portfolio of accounts, drive renewals and expansions, collaborate with teams, and guide customers in AI visibility.

As a Mid-Market Account Executive, you'll manage the entire sales cycle, develop outreach strategies, and build long-term client relationships while shaping the London office.

Manage customer-facing security reviews end-to-end: complete questionnaires/RFPs, act as security contact during sales, build reusable answer libraries and AI-assisted workflows, address AI-governance and compliance questions, and collaborate with Security, Product, and Legal to close gaps and scale processes.