Teams at Privia Health

Resolves complex Tier 2 IT escalations across network infrastructure, telephony, endpoints, medical devices, and enterprise applications. Administers Google Workspace, Meraki, 8x8, and endpoint systems; coordinates procurement and field vendors; engineers chatbot workflows; supports healthcare go-lives; and mentors Tier 1 technicians. Develops documentation and process improvements while providing autonomous remote support in a healthcare environment.

Audits medical records against CPT, HCPCS, and ICD-10-CM coding requirements; researches federal and state regulations; prepares audit reports; provides post-audit education and training to physicians and provider groups; and advises stakeholders on documentation, charge capture, supervision, coding accuracy, and compliance. The role also tracks education completion, resolves coding issues, and communicates difficult compliance findings professionally.

Prepares journal entries, bank and general ledger reconciliations, financial analyses, month-end close activities, accounting documentation, and internal control procedures. Supports accounts payable, billing, compliance processes, special projects, and departmental goals while maintaining accurate records and following US GAAP and HIPAA requirements.