Teams at Precision Task Group

Provides Tier II technical support for applications, hardware, networks, servers, workstations, cloud environments, and mobile devices. Troubleshoots complex issues, manages user accounts and permissions, documents solutions, monitors systems, and reports incident trends. The role also mentors junior staff and participates in software deployments, system upgrades, and network enhancement projects while delivering strong customer service.

Provides administrative and entry-level project management support by maintaining documentation, coordinating schedules and resources, tracking tasks and dependencies, preparing status reports, supporting client communications, and assisting with project setup, billing readiness, change requests, and closeout. May manage minor projects under Regional Project Manager oversight while following standardized processes and identifying improvement opportunities.