PlacePass Jobs In Boston
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Manager, Customer Success Operations

PlacePass
Greater Boston Area
1 month ago
+36
As Manager of Customer Success Operations at PlacePass, you will be responsible for the performance of our small but mighty Customer Success organization. You will come to us with a passion for, and strong track record of, working cross-functionally at senior levels to develop data-driven processes and insights that measurably improve performance in a complex fast-growing environment, while also having the tools, knowledge, and enthusiasm for rolling up your sleeves and tackling the financial, operational, and managerial aspects of Customer Success at PlacePass. 

Talent Acquisition Associate

PlacePass
Greater Boston Area
4 months ago
+36
Report to the Director of People Operations as the first dedicated recruiter at PlacePass. Lead the day-to-day management of PlacePass’s recruiting pipeline, utilizing our ATS (Lever). Drive the development and implementation of a strategic and creative talent sourcing plan, targeting candidates through both online and offline channels. Assess candidates’ relevant knowledge, skill sets, experiences, and aptitudes through phone screens and onsite interviews. Ensure a top notch candidate experience by communicating effectively and timely with candidates during all stages of the interview process. Coordinate with hiring managers to develop job descriptions, specifications, and target profiles. Create, distribute, and monitor recruiting data to continually drive well-informed business decisions.