Jobs at Pindrop

Design, implement, and scale cloud-native, carrier-grade voice infrastructures (SIP/VoIP/PBX/IVR/SBC) for authentication, fraud prevention, and deepfake detection. Integrate voice networks with cloud services, automate deployments and monitoring (Python, Ansible, Terraform), troubleshoot complex voice/network issues, lead architectural improvements, mentor engineers, and collaborate across product and customer teams to ensure secure, reliable, high-availability voice systems.

Sell Pindrop's Deepfake suite (Pulse for Meetings) to enterprise accounts, meet quotas, manage full sales cycle (qualification, POC, ROI, pricing, negotiation, contract), forecast in Salesforce, prospect with BDRs, and provide market/product feedback.

Own and evolve high-scale backend and data-layer services. Design, build, test, and operate distributed backend services and APIs, improve reliability/latency/scale, take end-to-end ownership from design through production support, participate in on-call and incident response, and mentor peers while partnering with Product and SRE teams.

Lead multi-year strategy and execution for Pindrop's platform, defining shared capabilities (APIs, AI/ML services, observability, identity, orchestration), prioritizing investments, driving commercialization with GTM, engaging customers/partners, and managing platform KPIs including adoption, reliability, performance, and developer experience.

Own and grow enterprise accounts to meet sales quotas by prospecting, qualifying, and closing enterprise license deals. Lead solution-selling activities including POCs, ROI/business case development, pricing/negotiation, contract execution, forecasting in Salesforce, and cross-functional coordination with sales engineering, product, and partners.

Design and develop high-performance services and APIs, focusing on cloud-based applications using Golang and Python, while ensuring code quality and security.

The Senior Product Marketing Manager at Pindrop will lead the go-to-market strategy for their deepfake detection product, focusing on positioning, messaging, market adoption, and sales enablement. Responsibilities include competitive intelligence, customer success stories, and demand generation campaigns.

As a Senior Research Scientist, you will advance research in deepfake detection and computer vision, develop scalable solutions, and collaborate with engineering teams while publishing your findings.

Pre-sales technical lead owning named accounts to drive ARR and new logos. Provide solution architecture, demos, POVs, RFP responses, ROI/business cases, and contact-center integrations. Advise on IVR/call center/fraud operations, collaborate on SOWs, forecast in Salesforce, and support launches and events.

As Senior Product Marketing Manager, you'll drive Pindrop's go-to-market strategy for voice authentication and fraud prevention solutions, focusing on enterprise contact centers. Responsibilities include product positioning, messaging, sales enablement, competitive intelligence, and cross-functional collaboration to enhance growth and improve customer engagement.

Lead and manage a team of strategic sellers to meet quotas, grow new license revenue, execute enterprise solution-selling (including POCs and ROI cases), forecast in Salesforce, collaborate with sales engineering and analytics, and drive enterprise deals and renewals with Fortune 500 customers.

Design, build, and evaluate machine learning models and scoring systems to detect fraud and scams across voice and IVR. Analyze fraud patterns, support investigations, productionize research with engineering, improve identity signals, and maintain reproducible research and evaluation pipelines.

Conduct research and develop algorithms for real-time video processing and deepfake detection, translating machine learning models for production use.

Lead and scale engineering teams building Protect, a real-time multi-signal fraud detection platform. Set technical strategy, develop managers and senior engineers, deliver distributed systems and APIs, improve architecture, observability, reliability, and developer productivity while partnering with Product, Research, Security, and exec stakeholders.

Lead DevOps strategy and team to improve CI/CD, IaC, Kubernetes-based delivery, multi-cloud (AWS/GCP) operations, observability, incident response, and cloud cost optimization. Drive automation, release workflows, environment management, and adoption of AI-powered DevOps tools to increase engineering velocity, reliability, and operational efficiency.

The Strategic Account Executive at Pindrop is responsible for meeting sales quotas, managing relationships, utilizing solution-selling methodologies, and developing strategies to achieve sales targets while collaborating with internal teams and overseeing proof of concepts.

Design, build, deploy, and operate low-latency, secure backend authentication services and APIs using Go/Python on AWS/GCP. Integrate ML signals, maintain cloud-native infrastructure, ensure observability, participate in on-call rotation, and collaborate across engineering, product, and research to improve fraud prevention and identity workflows.

Lead Pindrop's Product Marketing function, manage a team, define go-to-market strategies, oversee analyst relations, and ensure effective communication across stakeholders.