Teams at Performix Business Services LLC

Provide Tier 1 and Tier 2 end-user support for hardware, software, network, and access issues. Provision, image, ship, and recover Windows and Mac devices. Administer Microsoft 365 accounts, mailboxes, licenses, groups, permissions, and applications using Entra ID or Active Directory. Troubleshoot VPN, Wi-Fi, and remote-worker connectivity issues. Support occasional on-site hardware deployments and urgent troubleshooting for a Boston-based team.

Contract Helpdesk Specialist / Junior Systems Administrator providing Tier 1–2 end-user support and foundational systems administration focused on Microsoft 365. Tasks include provisioning and imaging laptops, managing M365 accounts and mailboxes, administering Entra ID/Active Directory, troubleshooting Teams/SharePoint/OneDrive/Outlook, and assisting with VPN/Wi‑Fi and device MDM.

Lead the SAP S/4HANA 2025 upgrade with a focus on Transportation Management. Assess upgrade impacts, validate end-to-end logistics processes, configure and test integrations, resolve defects, and coordinate cross-functional teams. Maintain freight planning, carrier selection, shipment, and settlement operations during migration. Support retrofits, dual maintenance, deployment projects, user acceptance testing, root-cause analysis, and change management without requiring coding.