Pathward Benefits Overview

Perform first-level reviews of transaction-monitoring alerts to identify potential suspicious activity. Analyze transactions and customer behavior, document findings in case systems, escalate higher-risk matters, support FinCEN requests, and collaborate with internal teams to meet SLAs and regulatory requirements.

Build and maintain marketing dashboards and reporting frameworks, analyze multi-source marketing data to identify trends and opportunities, develop measurement and attribution approaches, ensure data quality and metric alignment, and deliver actionable insights and ad hoc deep-dive analyses to inform campaign optimization and marketing investment decisions.

The Manager, Monitoring Coverage & Analytics leads assessments of transaction monitoring effectiveness, partners with analytics and operations teams, and supports regulatory readiness. Responsibilities include optimizing monitoring rules, analyzing metrics, and documenting findings for compliance.