Teams at Palco, Inc.

Leads full-cycle recruiting for corporate and client-facing roles, including sourcing, screening, interview coordination, candidate evaluation, offers, and onboarding handoff. Partners with hiring leaders to develop recruiting plans, build talent pipelines, analyze recruiting metrics, create structured interview materials, and support inclusive candidate experiences. Organizes large-scale hiring events and travels up to 25% to support recruitment efforts.

Oversee client contracts and programs, ensuring compliance, operational excellence, and high-quality service delivery. Lead Client Engagement Managers and Specialists, establish performance goals, allocate resources, support growth, and improve processes. Partner with Operations, Product, Finance, Technology, and Project Management teams to align delivery with strategic initiatives. Monitor KPIs, analyze program data, resolve client issues, and provide recommendations to leadership.

Processes biweekly and semi-monthly payroll, including adjustments, garnishments, tax levies, ACH uploads, off-cycle payroll, and check distribution. Investigates payroll issues, follows up on missing or incorrect data, supports audits, safeguards HIPAA-protected information, and prepares reports. Requires strong Microsoft Excel, mathematical, organizational, analytical, communication, and multitasking skills.