Teams at Oxfam America

Leads cybersecurity, infrastructure, helpdesk, and IT asset operations across on-premise and cloud environments. Manages MSSP relationships, incident response, vulnerability remediation, firewalls, VPNs, endpoint protection, patching, backups, disaster recovery, Microsoft 365, Intune, and infrastructure documentation. Supervises helpdesk operations, supports hybrid meeting technology, oversees procurement and vendors, maintains asset inventories, and drives infrastructure upgrades, compliance, and security policy adherence.