Teams at Order.co

Build and productionize applied AI/ML systems (predictive ordering and agentic copilots) end-to-end, drive measurable business KPI impact, collaborate with product/engineering, implement model-ops, observability, HITL workflows, and mentor peers.

Build and lead a customer support quality assurance function: design scorecards and sampling, monitor 100% of interactions (human and AI), track quality metrics, coach agents, surface recurring customer pain points, and deliver data-driven recommendations to product and leadership.

The Senior Software Engineer at Order.co designs complex features end-to-end, mentors junior engineers, and participates in design reviews while ensuring quality and reliability of systems.