Jobs at OpenGov

Leads enterprise sales for OpenGov’s government software product suite across an assigned territory. Responsibilities include territory planning, prospecting, relationship management, product demonstrations, demand generation, consultative selling, contract negotiation, and closing complex deals. The role manages executive customer relationships, collaborates with marketing and presales teams, maintains competitive and product expertise, uses MEDDIC sales methodology, and is accountable for meeting or exceeding quotas.

Lead GTM financial planning and strategy across Sales, Customer Success, and Marketing. Own forecasting, ARR and SaaS metrics reporting, P&L management, financial modeling, budget-to-actual analysis, and strategic growth initiatives. Partner with cross-functional and executive leaders, improve reporting infrastructure, present actionable insights, and manage a Senior Analyst.

Own a portfolio of approximately 20 complex enterprise accounts, driving renewals, retention, adoption, expansion, and customer satisfaction. Build executive relationships, develop customer success plans, resolve escalations, and partner with Sales and Product leadership on product improvements and go-to-market strategy. Lead customer communities and regional events, travel to meet customers, and mentor junior customer success managers while exceeding retention and revenue targets.

Generate and qualify sales pipeline through outbound calls, emails, and LinkedIn outreach. Research prospects, explain OpenGov’s AI and ERP platform, collaborate with Account Executives and Marketing, manage leads in Salesforce and Outreach, attend government events, and convert opportunities into demos. The role includes training, mentorship, quota-based advancement, and a path to Account Executive.

Owns end-to-end U.S. payroll, multi-state tax compliance, payroll reporting, reconciliations, controls, audits, and process automation. Partners with HR, Accounting, Legal, and technical teams on benefits, equity compensation, and systems improvements. Supervises a payroll specialist and ensures accurate, timely, compliant payroll operations across jurisdictions.

Designs and owns a sensing integration platform that converts LiDAR and imagery detections into structured records, condition assessments, and automated workflows. Responsibilities include computer-vision and LiDAR-fusion integration, geospatial data modeling, connector and API architecture, multi-product roadmap planning, and production standards for testing, monitoring, security, and data quality. The role also establishes reusable technical patterns and guides AI-assisted engineering across product teams.

Owns the architecture and operation of multi-tenant AWS and Azure infrastructure, Kubernetes platforms, infrastructure-as-code, CI/CD pipelines, observability, security, disaster recovery, and cost optimization. Leads incident response, compliance alignment, and platform reliability while advising engineering, product, and security teams. The role also mentors junior engineers and advances AI-enabled infrastructure and operational excellence.

Own the vision, roadmap, customer discovery, and end-to-end delivery of OpenGov’s AI assistant platform. This hands-on role combines product ownership with software engineering, including architecture, TypeScript and React development, testing, deployment, UX implementation, technical direction, metric analysis, and customer-facing communication. The engineer will use AI-native tools while maintaining accountability for production quality, product decisions, and business outcomes.

Senior Sales Operations Manager serving as the primary operations partner to the Chief Revenue Officer. Owns sales metrics, forecasting, pipeline analysis, quota and territory planning, executive reporting, cross-functional initiatives, analyst quality, performance management, and sales headcount planning. Requires advanced modeling, Salesforce expertise, executive communication, program management, and experience supporting B2B SaaS sales organizations.

Own the full sales cycle for OpenGov products, from qualified lead generation and discovery through demonstrations, proposals, negotiation, and contract closure. Manage a defined state and local government territory, build prospect relationships, achieve quota targets, maintain Salesforce pipeline data using MEDDIC, and collaborate with solution engineers, marketing, and sales teams. The role requires consultative selling, prospecting, opportunity management, and occasional customer travel.

Lead territory sales for OpenGov products, including prospecting, lead generation, presentations, product demonstrations, negotiations, and deal closure. Build relationships with government executives, manage complex consultative sales cycles, collaborate with marketing and ERP sales counterparts, execute demand-generation campaigns, maintain product and competitive knowledge, and achieve quota targets.

Ten-week Sales Development internship supporting prospecting, account research, lead qualification, CRM management, outreach campaigns, sales calls, and event follow-up. The intern will work with SDRs, Account Executives, Marketing, and sales leadership while developing knowledge of government technology sales. Responsibilities include using Salesforce, LinkedIn, and Outreach; analyzing territories; and presenting a capstone project.

Own product vision, customer discovery, roadmap prioritization, user experience flows, intent documentation, adoption metrics, and cross-functional delivery. Partner with engineering to resolve ambiguity, represent the product with customers and stakeholders, and identify platform investment needs. The role uses AI-native tools for specifications, UX mockups, research synthesis, code review, testing, release content, and competitive intelligence while maintaining accountability for product decisions and outcomes.

Develop and lead end-to-end features for scalable cloud-native SaaS applications using ReactJS, TypeScript, GraphQL, and NodeJS. Translate business needs into technical solutions, troubleshoot complex issues, improve development processes, and promote operational excellence. Mentor junior engineers, guide technical decisions, collaborate cross-functionally, and help deliver AI-driven customer experiences in an agile environment.

Leads market strategy and pricing initiatives, including TAM/SAM sizing, competitive analysis, pricing recommendations, market diligence, forecasting, and M&A support. Partners with Product, Finance, and go-to-market executives to inform investments, product planning, and pricing decisions. Builds quantitative models, synthesizes complex information, and presents actionable recommendations to senior leadership while managing multiple strategic workstreams.

Own a portfolio of ~40 government customers to drive platform adoption, retention, and expansion. Act as executive advisor, lead change management, deliver Executive Business Reviews, identify growth opportunities, and coordinate cross-functional teams to remove roadblocks and improve onboarding and churn-prevention processes.