Teams at Ooma

Join the Telecommunications Platform team to design, build, and maintain a geographically distributed, carrier-grade calling platform. Work on scalable distributed systems, integrate AI features, debug complex production issues, and contribute to architecture decisions that support millions of minutes and thousands of simultaneous sessions.

Manage a high-volume portfolio of small-to-mid-size business customers: execute renewals, identify and mitigate at-risk accounts, respond to inbound support, maintain Salesforce records, coordinate internal teams, guide product adoption, and flag upsell opportunities.

Support resellers pre-sale and through implementation for AirDial POTS line replacement: design technical solutions, manage compliance with fire-life-safety codes, lead PoC deployments and RFP technical responses, respond to cyber/risk assessments, deliver training/demos, engage AHJs and perform on-site demonstrations, and collaborate on product and market content.