Teams at OneSource Virtual

Provide expert-level support for garnishment operations: manage complex escalations, conduct onboarding and D&H audits, ensure regulatory compliance, coordinate with agencies and internal teams, maintain records, and troubleshoot advanced Workday configuration issues.

Provide advanced payroll and technical support for payroll services, resolve complex system and payroll discrepancies within SLAs, perform root cause analysis, drive process improvements, support onboarding and projects, share knowledge via documentation and training, and ensure compliance with payroll laws and internal controls.

Provide advanced technical and payroll processing support, troubleshoot complex payroll/system issues, perform root cause analysis, ensure compliance with payroll laws, drive continuous improvement, analyze casework to identify trends, support onboarding and enterprise projects, and act as a payroll subject matter expert for internal and external stakeholders.